{"id":2935,"date":"2025-04-22T12:42:35","date_gmt":"2025-04-22T09:42:35","guid":{"rendered":"https:\/\/iceplunger.com\/retur-og-fortrydelsesret\/"},"modified":"2025-09-30T04:04:40","modified_gmt":"2025-09-30T01:04:40","slug":"retur-og-fortrydelsesret","status":"publish","type":"page","link":"https:\/\/iceplunger.com\/da\/retur-og-fortrydelsesret\/","title":{"rendered":"Retur- og fortrydelsesret"},"content":{"rendered":"\n<p><em>Opdateret: 29. september 2025<\/em><\/p>\n\n<p>Denne politik g\u00e6lder for kunder i alle EU-lande og Norge. Den beskriver dine rettigheder til at returnere varer og fortryde k\u00f8b foretaget hos <strong>ICE PLUNGER (et binavn til Oy Rossi Ventures Ab)<\/strong> i overensstemmelse med EU-, finsk og norsk forbrugerlovgivning. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>1. Fortrydelsesret<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Som forbruger i <strong>EU eller Norge<\/strong> har du ret til at fortryde dit k\u00f8b inden for <strong>14 dage efter, at du har modtaget varen<\/strong>, uden at angive nogen grund.<\/li>\n\n\n\n<li>14-dagesfristen starter den dag, du (eller en person bemyndiget af dig) <strong>modtager varerne<\/strong>.<\/li>\n\n\n\n<li>For at ud\u00f8ve denne ret skal du indsende en anmodning via vores kontaktformular p\u00e5 <a href=\"https:\/\/iceplunger.com\/da\/support\/\"><strong>iceplunger.com\/da\/support<\/strong><\/a> eller via e-mail til <strong>hello@iceplunger.com<\/strong> inden fristens udl\u00f8b.<\/li>\n\n\n\n<li>En <strong>standardfortrydelsesformular<\/strong>, som kr\u00e6vet ved lov, er ogs\u00e5 tilg\u00e6ngelig p\u00e5 vores supportside. Brug er frivilligt. <\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>2. Returbetingelser<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Varerne skal v\u00e6re<strong> ubrugte, i original stand<\/strong> og returneres inden for 14 dage efter fortrydelsesmeddelelsen.<\/li>\n\n\n\n<li>Returneringer er <strong>gratis<\/strong>, n\u00e5r du bruger vores forudbetalte returlabel. Labelen leveres <strong>p\u00e5 anmodning<\/strong> via support eller e-mail. <\/li>\n\n\n\n<li>Gratis returnering g\u00e6lder kun standardpost. Eventuelle ekstra eller ekspresleverancer valgt af kunden er ikke d\u00e6kket. <\/li>\n\n\n\n<li>Du er ansvarlig for enhver <strong>v\u00e6rdiforringelse <\/strong>af varerne, som skyldes anden h\u00e5ndtering end n\u00f8dvendig for at fastsl\u00e5 varens art, egenskaber og funktion.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>3. Undtagelser<\/strong><\/p>\n\n<p>Fortrydelsesretten g\u00e6lder ikke for:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Specialfremstillede eller personlige varer<\/li>\n\n\n\n<li>Digitale varer, som er downloadet eller taget i brug efter k\u00f8bet<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>4. S\u00e5dan returnerer du<\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Indsend en returforesp\u00f8rgsel p\u00e5 <a href=\"https:\/\/iceplunger.com\/da\/om\/\"><strong>iceplunger.com\/da\/support<\/strong><\/a> eller via e-mail til <strong>hello@iceplunger.com<\/strong>.<\/li>\n\n\n\n<li>Vi sender dig returinstruktioner og en forudbetalt returlabel.<\/li>\n\n\n\n<li>Send varen retur med den leverede label.<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>5. Refusioner<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Refusion sker via den <strong>oprindelige betalingsmetode<\/strong>.<\/li>\n\n\n\n<li>Refusion sker inden for <strong>14 dage efter modtagelse af varen eller bevis for returnering (alt efter hvad der sker f\u00f8rst)<\/strong>.<\/li>\n\n\n\n<li>Oprindelige fragtomkostninger refunderes kun, hvis <strong>hele ordren<\/strong> returneres og \u00e5rsagen skyldes vores fejl.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>6. Retsgrundlag<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>EU-kunder: Denne politik f\u00f8lger <strong>EU\u2019s forbrugerrettighedsdirektiv<\/strong> og finsk forbrugerlovgivning.<\/li>\n\n\n\n<li>Norske kunder: Denne politik f\u00f8lger ogs\u00e5 <strong>Norsk Angrerettloven<\/strong>, som giver samme 14-dages fortrydelsesret fra modtagelsen af varerne.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>\ud83d\udce7 <strong>Kontakt:<\/strong> hello@iceplunger.com<br\/>\ud83c\udf10 <strong>Support &amp; Returneringer:<\/strong> <a href=\"https:\/\/iceplunger.com\/da\/om\/\">iceplunger.com\/da\/support<\/a><\/p>\n\n<p>\ud83c\udfe2 <strong>Virksomhedsoplysninger<\/strong>:<br\/>ICE PLUNGER er et binavn til <strong>Oy Rossi Ventures Ab<\/strong><br\/>Business ID (Finland): <strong>3533901-2<\/strong><br\/>Momsnummer: <strong>FI35339012<\/strong><br\/>Adresse: <strong>Katajasaarenkatu 6 A 4, 53900 Lappeenranta, Finland<\/strong><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong><a href=\"https:\/\/iceplunger.com\/wp-content\/uploads\/2025\/09\/Retur-og-fortrydelsesret-DA.pdf\">Download som PDF<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Opdateret: 29. september 2025 Denne politik g\u00e6lder for kunder i alle EU-lande og Norge. Den beskriver dine rettigheder til at [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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