{"id":2939,"date":"2025-04-22T12:42:35","date_gmt":"2025-04-22T09:42:35","guid":{"rendered":"https:\/\/iceplunger.com\/rueckgabe-und-widerrufsrecht\/"},"modified":"2025-09-30T04:24:40","modified_gmt":"2025-09-30T01:24:40","slug":"rueckgabe-und-widerrufsrecht","status":"publish","type":"page","link":"https:\/\/iceplunger.com\/de\/rueckgabe-und-widerrufsrecht\/","title":{"rendered":"R\u00fcckgabe- und Widerrufsrecht"},"content":{"rendered":"\n<p><em>Aktualisiert: 29. September 2025<\/em><\/p>\n\n<p>Diese Richtlinie gilt f\u00fcr Kunden in allen EU-L\u00e4ndern und Norwegen. Sie beschreibt Ihre Rechte, Produkte zur\u00fcckzugeben und K\u00e4ufe bei <strong>ICE PLUNGER (eine Gesch\u00e4ftsbezeichnung von Oy Rossi Ventures Ab)<\/strong> zu widerrufen, in \u00dcbereinstimmung mit EU-, finnischem und norwegischem Verbraucherschutzrecht. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>1. Widerrufsrecht<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Als Verbraucher in der <strong>EU oder Norwegen<\/strong> haben Sie das Recht, Ihren Kauf innerhalb von <strong>14 Tagen<\/strong> nach Erhalt der Ware ohne Angabe von Gr\u00fcnden zu widerrufen.<\/li>\n\n\n\n<li>Die 14-Tage-Frist beginnt an dem Tag, an dem Sie (oder eine von Ihnen bevollm\u00e4chtigte Person) <strong>die Ware erhalten<\/strong>.<\/li>\n\n\n\n<li>Um dieses Recht auszu\u00fcben, senden Sie bitte eine Anfrage \u00fcber unser Kontaktformular auf <a href=\"https:\/\/iceplunger.com\/de\/support\/\"><strong>iceplunger.com\/de\/support<\/strong><\/a> oder per E-Mail an <strong>hello@iceplunger.com<\/strong> vor Ablauf der Frist.<\/li>\n\n\n\n<li>Ein gesetzlich vorgeschriebenes <strong>Muster-Widerrufsformular<\/strong> ist ebenfalls auf unserer Support-Seite verf\u00fcgbar. Die Nutzung ist freiwillig. <\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>2. R\u00fcckgabebedingungen<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Die Waren m\u00fcssen <strong>unbenutzt, im Originalzustand<\/strong> sein und innerhalb von 14 Tagen nach der Widerrufserkl\u00e4rung zur\u00fcckgesendet werden.<\/li>\n\n\n\n<li>R\u00fccksendungen sind <strong>kostenfrei<\/strong>, wenn Sie unser vorfrankiertes R\u00fccksendeetikett verwenden. Dieses wird <strong>auf Anfrage<\/strong> \u00fcber die Support-Seite oder per E-Mail bereitgestellt. <\/li>\n\n\n\n<li>Kostenfreie R\u00fccksendungen gelten nur f\u00fcr Standardpost. Zus\u00e4tzliche oder Expressversandoptionen, die der Kunde w\u00e4hlt, sind nicht abgedeckt. <\/li>\n\n\n\n<li>Sie sind verantwortlich f\u00fcr einen <strong>Wertverlust<\/strong>, der auf eine Handhabung zur\u00fcckzuf\u00fchren ist, die \u00fcber das hinausgeht, was zur Feststellung der Beschaffenheit, Eigenschaften und Funktionsweise der Ware erforderlich ist.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>3. Ausnahmen<\/strong><\/p>\n\n<p>Das Widerrufsrecht gilt nicht f\u00fcr:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Ma\u00dfgeschneiderte oder personalisierte Produkte<\/li>\n\n\n\n<li>Digitale Produkte, die nach dem Kauf heruntergeladen oder genutzt wurden<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>4. So geben Sie zur\u00fcck<\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Stellen Sie eine R\u00fcckgabeanfrage \u00fcber <a href=\"https:\/\/iceplunger.com\/de\/ueber-uns\/\"><strong>iceplunger.com\/de\/support <\/strong><\/a>oder per E-Mail an <strong>hello@iceplunger.com<\/strong>.<\/li>\n\n\n\n<li>Sie erhalten R\u00fccksendeanweisungen und ein vorfrankiertes R\u00fccksendeetikett.<\/li>\n\n\n\n<li>Senden Sie die Ware mit dem bereitgestellten Etikett zur\u00fcck.<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>5. R\u00fcckerstattungen<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>R\u00fcckerstattungen erfolgen \u00fcber die <strong>urspr\u00fcngliche Zahlungsmethode<\/strong>.<\/li>\n\n\n\n<li>R\u00fcckerstattungen erfolgen innerhalb von <strong>14 Tagen nach Erhalt der Ware oder eines Nachweises der R\u00fccksendung (je nachdem, was zuerst eintritt)<\/strong>.<\/li>\n\n\n\n<li>Urspr\u00fcngliche Versandkosten werden nur erstattet, wenn <strong>die gesamte Bestellung<\/strong> zur\u00fcckgesendet wird und der Grund auf unseren Fehler zur\u00fcckzuf\u00fchren ist.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>6. Rechtsgrundlage<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>F\u00fcr EU-Kunden: Diese Richtlinie entspricht der <strong>EU-Verbraucherrechte-Richtlinie<\/strong> und dem finnischen Verbraucherschutzrecht.<\/li>\n\n\n\n<li>F\u00fcr norwegische Kunden: Diese Richtlinie entspricht au\u00dferdem dem <strong>norwegischen Angrerettloven<\/strong>, das dasselbe 14-t\u00e4gige Widerrufsrecht ab dem Erhalt der Ware gew\u00e4hrt.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>\ud83d\udce7 <strong>Kontakt:<\/strong> hello@iceplunger.com<br\/>\ud83c\udf10 <strong>Support &amp; R\u00fcckgaben:<\/strong> <a href=\"https:\/\/iceplunger.com\/de\/ueber-uns\/\">iceplunger.com\/de\/support<\/a><\/p>\n\n<p>\ud83c\udfe2 <strong>Unternehmensinformationen:<\/strong><br\/>ICE PLUNGER ist eine Gesch\u00e4ftsbezeichnung von <strong>Oy Rossi Ventures Ab<\/strong><br\/>Adresse: <strong>Katajasaarenkatu 6 A 4, 53900 Lappeenranta, Finnland<\/strong><br\/>Unternehmens-ID (Finnland): <strong>3533901-2<\/strong><br\/>USt-IdNr.: <strong>FI35339012<\/strong><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong><a href=\"https:\/\/iceplunger.com\/wp-content\/uploads\/2025\/09\/Ruckgabe-und-Widerrufsrecht-DE.pdf\">Als PDF herunterladen<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aktualisiert: 29. September 2025 Diese Richtlinie gilt f\u00fcr Kunden in allen EU-L\u00e4ndern und Norwegen. Sie beschreibt Ihre Rechte, Produkte zur\u00fcckzugeben [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2939","page","type-page","status-publish","hentry"],"spectra_custom_meta":{"rank_math_internal_links_processed":["1"],"_alp_processed":["1759195480"],"ast-main-header-display":[""],"ast-hfb-above-header-display":[""],"ast-hfb-below-header-display":[""],"ast-hfb-mobile-header-display":[""],"adv-header-id-meta":[""],"footer-sml-layout":[""],"stick-header-meta":[""],"header-main-stick-meta":[""],"header-above-stick-meta":[""],"header-below-stick-meta":[""],"site-post-title":[""],"site-sidebar-layout":["default"],"site-content-layout":[""],"ast-featured-img":[""],"ast-breadcrumbs-content":[""],"theme-transparent-header-meta":[""],"ast-banner-title-visibility":[""],"ast-global-header-display":[""],"ast-site-content-layout":["default"],"site-content-style":["default"],"site-sidebar-style":["default"],"_top_nav_excluded":[""],"_cms_nav_minihome":[""],"rank_math_robots":["a:1:{i:0;s:5:\"index\";}"],"_last_translation_edit_mode":["translation-editor"],"_wpml_word_count":["527"],"_uag_css_file_name":["uag-css-2939.css"],"_uag_page_assets":["a:9:{s:3:\"css\";s:2044:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}.wp-block-uagb-advanced-heading h1,.wp-block-uagb-advanced-heading h2,.wp-block-uagb-advanced-heading h3,.wp-block-uagb-advanced-heading h4,.wp-block-uagb-advanced-heading h5,.wp-block-uagb-advanced-heading h6,.wp-block-uagb-advanced-heading p,.wp-block-uagb-advanced-heading div{word-break:break-word}.wp-block-uagb-advanced-heading .uagb-heading-text{margin:0}.wp-block-uagb-advanced-heading .uagb-desc-text{margin:0}.wp-block-uagb-advanced-heading .uagb-separator{font-size:0;border-top-style:solid;display:inline-block;margin:0 0 10px 0}.wp-block-uagb-advanced-heading .uagb-highlight{color:#f78a0c;border:0;transition:all .3s ease}.uag-highlight-toolbar{border-left:0;border-top:0;border-bottom:0;border-radius:0;border-right-color:#1e1e1e}.uag-highlight-toolbar .components-button{border-radius:0;outline:none}.uag-highlight-toolbar .components-button.is-primary{color:#fff}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading {text-align: center;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-desc-text{margin-bottom: 15px;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-highlight{font-style: normal;font-weight: Default;background: #007cba;color: #fff;-webkit-text-fill-color: #fff;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-highlight::-moz-selection{color: #fff;background: #007cba;-webkit-text-fill-color: #fff;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-highlight::selection{color: #fff;background: #007cba;-webkit-text-fill-color: #fff;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9 .uagb-heading-text{font-size: 15px;line-height: 1.9em;letter-spacing: 1px;}\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:15:{i:0;s:14:\"core\/paragraph\";i:1;s:14:\"core\/separator\";i:2;s:9:\"core\/list\";i:3;s:14:\"core\/list-item\";i:4;s:11:\"core\/search\";i:5;s:10:\"core\/group\";i:6;s:12:\"core\/heading\";i:7;s:17:\"core\/latest-posts\";i:8;s:20:\"core\/latest-comments\";i:9;s:13:\"core\/archives\";i:10;s:15:\"core\/categories\";i:11;s:10:\"core\/image\";i:12;s:21:\"uagb\/advanced-heading\";i:13;s:17:\"core\/social-links\";i:14;s:16:\"core\/social-link\";}s:8:\"uag_flag\";b:1;s:11:\"uag_version\";s:10:\"1777640190\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"ICE PLUNGER admin","author_link":"https:\/\/iceplunger.com\/de\/author\/iceplungeradmin\/"},"uagb_comment_info":0,"uagb_excerpt":"Aktualisiert: 29. September 2025 Diese Richtlinie gilt f\u00fcr Kunden in allen EU-L\u00e4ndern und Norwegen. Sie beschreibt Ihre Rechte, Produkte zur\u00fcckzugeben [&hellip;]","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/pages\/2939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/comments?post=2939"}],"version-history":[{"count":1,"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/pages\/2939\/revisions"}],"predecessor-version":[{"id":2940,"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/pages\/2939\/revisions\/2940"}],"wp:attachment":[{"href":"https:\/\/iceplunger.com\/de\/wp-json\/wp\/v2\/media?parent=2939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}