{"id":2937,"date":"2025-04-22T12:42:35","date_gmt":"2025-04-22T09:42:35","guid":{"rendered":"https:\/\/iceplunger.com\/palautus-ja-peruutusoikeus\/"},"modified":"2025-09-30T04:16:09","modified_gmt":"2025-09-30T01:16:09","slug":"palautus-ja-peruutusoikeus","status":"publish","type":"page","link":"https:\/\/iceplunger.com\/fi\/palautus-ja-peruutusoikeus\/","title":{"rendered":"Palautus- ja peruutusoikeus"},"content":{"rendered":"\n<p><em>P\u00e4ivitetty: 29. syyskuuta 2025<\/em><\/p>\n\n<p>T\u00e4m\u00e4 k\u00e4yt\u00e4nt\u00f6 koskee asiakkaita kaikissa EU-maissa ja Norjassa. Se m\u00e4\u00e4rittelee oikeutesi palauttaa tuotteita ja peruuttaa<strong> ICE PLUNGERin (Oy Rossi Ventures Ab:n aputoiminimi)<\/strong> kautta tehdyt ostokset EU:n, Suomen ja Norjan kuluttajansuojalains\u00e4\u00e4d\u00e4nn\u00f6n mukaisesti. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>1. Peruutusoikeus<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>EU:n ja Norjan<\/strong> kuluttajana sinulla on oikeus peruuttaa ostoksesi <strong>14 p\u00e4iv\u00e4n kuluessa tavaran vastaanottamisesta<\/strong> ilman erityist\u00e4 syyt\u00e4.<\/li>\n\n\n\n<li>14 p\u00e4iv\u00e4n m\u00e4\u00e4r\u00e4aika alkaa siit\u00e4 p\u00e4iv\u00e4st\u00e4, kun sin\u00e4 (tai valtuuttamasi henkil\u00f6) <strong>vastaanotat tavarat<\/strong>.<\/li>\n\n\n\n<li>K\u00e4ytt\u00e4\u00e4ksesi t\u00e4t\u00e4 oikeutta l\u00e4het\u00e4 peruutuspyynt\u00f6 tukisivumme lomakkeen kautta osoitteessa <a href=\"https:\/\/iceplunger.com\/fi\/tuki\/\"><strong>iceplunger.com\/fi\/tuki<\/strong><\/a> tai s\u00e4hk\u00f6postitse osoitteeseen <strong>hello@iceplunger.com<\/strong> ennen m\u00e4\u00e4r\u00e4ajan p\u00e4\u00e4ttymist\u00e4.<\/li>\n\n\n\n<li>Lain edellytt\u00e4m\u00e4 vakio <strong>peruutuslomake <\/strong>on saatavilla tukisivullamme. Sen k\u00e4ytt\u00f6 on vapaaehtoista. <\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>2. Palautusehdot<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Tuotteiden tulee olla <strong>k\u00e4ytt\u00e4m\u00e4tt\u00f6mi\u00e4, alkuper\u00e4isess\u00e4 kunnossa<\/strong> ja palautettu 14 p\u00e4iv\u00e4n kuluessa peruuttamisilmoituksesta.<\/li>\n\n\n\n<li>Palautukset ovat <strong>maksuttomia<\/strong>, kun k\u00e4yt\u00e4t ennakkoon maksettua palautustarraa. Tarran saa <strong>pyynn\u00f6st\u00e4 <\/strong>tukisivun kautta tai s\u00e4hk\u00f6postitse. <\/li>\n\n\n\n<li>Ilmainen palautus koskee vain tavallisia postipalautuksia. Asiakkaan valitsemat ylim\u00e4\u00e4r\u00e4iset tai pikatoimitukset eiv\u00e4t kuulu k\u00e4yt\u00e4nn\u00f6n piiriin. <\/li>\n\n\n\n<li>Olet vastuussa tuotteen <strong>arvon alentumisesta<\/strong>, joka johtuu muusta k\u00e4sittelyst\u00e4 kuin siit\u00e4, mik\u00e4 on tarpeen tuotteen luonteen, ominaisuuksien ja toimivuuden toteamiseksi.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>3. Poikkeukset<\/strong><\/p>\n\n<p>Peruutusoikeus ei koske:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Asiakaskohtaisesti valmistettuja tai personoituja tuotteita<\/li>\n\n\n\n<li>Digitaalisia tuotteita, jotka on ladattu tai otettu k\u00e4ytt\u00f6\u00f6n oston j\u00e4lkeen<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>4. Miten palauttaa<\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Tee palautuspyynt\u00f6 osoitteessa <a href=\"https:\/\/iceplunger.com\/fi\/meista\/\"><strong>iceplunger.com\/fi\/tuki<\/strong><\/a> tai s\u00e4hk\u00f6postitse osoitteeseen <strong>hello@iceplunger.com<\/strong>.<\/li>\n\n\n\n<li>Saat palautusohjeet ja ennakkoon maksetun palautustarran.<\/li>\n\n\n\n<li>L\u00e4het\u00e4 tuote takaisin postitse k\u00e4ytt\u00e4m\u00e4ll\u00e4 annettua tarraa.<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>5. Hyvitykset<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Hyvitykset k\u00e4sitell\u00e4\u00e4n <strong>alkuper\u00e4isell\u00e4 maksutavalla<\/strong>.<\/li>\n\n\n\n<li>Hyvitys maksetaan <strong>14 p\u00e4iv\u00e4n kuluessa tuotteen vastaanottamisesta tai todisteesta palautuksesta (sen mukaan kumpi toteutuu ensin)<\/strong>.<\/li>\n\n\n\n<li>Alkuper\u00e4isen tilauksen toimituskulut hyvitet\u00e4\u00e4n vain, jos <strong>koko tilaus<\/strong> palautetaan ja palautuksen syyn\u00e4 on meid\u00e4n virheemme.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>6. Lains\u00e4\u00e4d\u00e4nt\u00f6<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>EU-asiakkaat: T\u00e4m\u00e4 k\u00e4yt\u00e4nt\u00f6 noudattaa <strong>EU:n kuluttajaoikeusdirektiivi\u00e4<\/strong> ja Suomen kuluttajansuojalakia.<\/li>\n\n\n\n<li>Norjan asiakkaat: T\u00e4m\u00e4 k\u00e4yt\u00e4nt\u00f6 noudattaa my\u00f6s <strong>Norjan Angrerettloven-lakia<\/strong>, joka my\u00f6nt\u00e4\u00e4 saman 14 p\u00e4iv\u00e4n peruutusoikeuden tavaran vastaanottamisesta.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>\ud83d\udce7 <strong>Yhteystiedot:<\/strong> hello@iceplunger.com<br\/>\ud83c\udf10 <strong>Tuki &amp; palautukset:<\/strong> <a href=\"https:\/\/iceplunger.com\/fi\/meista\/\">iceplunger.com\/fi\/tuki<\/a><\/p>\n\n<p>\ud83c\udfe2 <strong>Yritystiedot:<\/strong><br\/>ICE PLUNGER on <strong>Oy Rossi Ventures Ab <\/strong>aputoiminimi. <br\/>Osoite: <strong>Katajasaarenkatu 6 A 4, 53900 Lappeenranta, Finland<\/strong><br\/>Y-tunnus: <strong>3533901-2<\/strong><br\/>ALV-numero: <strong>FI35339012<\/strong><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong><a href=\"https:\/\/iceplunger.com\/wp-content\/uploads\/2025\/09\/Palautus-ja-peruutusoikeus-FI.pdf\">Lataa PDF-muodossa<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>P\u00e4ivitetty: 29. syyskuuta 2025 T\u00e4m\u00e4 k\u00e4yt\u00e4nt\u00f6 koskee asiakkaita kaikissa EU-maissa ja Norjassa. Se m\u00e4\u00e4rittelee oikeutesi palauttaa tuotteita ja peruuttaa ICE [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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