{"id":2941,"date":"2025-04-22T12:42:35","date_gmt":"2025-04-22T09:42:35","guid":{"rendered":"https:\/\/iceplunger.com\/retur-och-angerratt\/"},"modified":"2025-09-30T04:40:09","modified_gmt":"2025-09-30T01:40:09","slug":"retur-och-angerratt","status":"publish","type":"page","link":"https:\/\/iceplunger.com\/sv\/retur-och-angerratt\/","title":{"rendered":"Retur- och \u00e5ngerr\u00e4tt"},"content":{"rendered":"\n<p><em>Uppdaterad: 29 september 2025<\/em><\/p>\n\n<p>Denna policy g\u00e4ller kunder i alla EU-l\u00e4nder och Norge. Den beskriver dina r\u00e4ttigheter att returnera produkter och fr\u00e5ntr\u00e4da k\u00f6p gjorda hos <strong>ICE PLUNGER (ett bifirma till Oy Rossi Ventures Ab)<\/strong> i enlighet med EU:s, Finlands och Norges konsumentskyddslagstiftning. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>1. \u00c5ngerr\u00e4tt<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Som konsument i <strong>EU eller Norge<\/strong> har du r\u00e4tt att fr\u00e5ntr\u00e4da ditt k\u00f6p inom <strong>14 dagar efter att du mottagit varan<\/strong>, utan att ange n\u00e5got sk\u00e4l.<\/li>\n\n\n\n<li>14-dagarsperioden b\u00f6rjar den dag du (eller en av dig auktoriserad person) <strong>mottar varorna<\/strong>.<\/li>\n\n\n\n<li>F\u00f6r att ut\u00f6va denna r\u00e4tt, skicka en beg\u00e4ran via v\u00e5rt kontaktformul\u00e4r p\u00e5 <a href=\"https:\/\/iceplunger.com\/sv\/support\/\"><strong>iceplunger.com\/sv\/support<\/strong><\/a> eller via e-post till <strong>hello@iceplunger.com<\/strong> innan tidsfristen l\u00f6per ut.<\/li>\n\n\n\n<li>En <strong>standardblankett f\u00f6r \u00e5ngerr\u00e4tt<\/strong>, enligt lag, finns ocks\u00e5 p\u00e5 v\u00e5r supportsida. Anv\u00e4ndningen \u00e4r frivillig. <\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>2. Returvillkor<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>Varorna m\u00e5ste vara <strong>oanv\u00e4nda, i originalskick<\/strong> och returneras inom 14 dagar efter att du meddelat \u00e5nger.<\/li>\n\n\n\n<li>Returer \u00e4r <strong>kostnadsfria <\/strong>n\u00e4r du anv\u00e4nder v\u00e5r f\u00f6rbetalda returetikett. Etiketten tillhandah\u00e5lls <strong>p\u00e5 beg\u00e4ran<\/strong> via supportsidan eller e-post. <\/li>\n\n\n\n<li>Fri retur g\u00e4ller endast standardpostreturer. Extra eller expressreturer som kunden v\u00e4ljer omfattas inte. <\/li>\n\n\n\n<li>Du ansvarar f\u00f6r eventuell <strong>v\u00e4rdeminskning <\/strong>som beror p\u00e5 annan hantering \u00e4n vad som \u00e4r n\u00f6dv\u00e4ndig f\u00f6r att fastst\u00e4lla varans art, egenskaper och funktion.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>3. Undantag<\/strong><\/p>\n\n<p>\u00c5ngerr\u00e4tten g\u00e4ller inte f\u00f6r:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Specialtillverkade eller personliga produkter<\/li>\n\n\n\n<li>Digitala varor som laddats ner eller anv\u00e4nts efter k\u00f6pet<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>4. S\u00e5 returnerar du<\/strong><\/p>\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>G\u00f6r en returf\u00f6rfr\u00e5gan p\u00e5 <a href=\"https:\/\/iceplunger.com\/sv\/om-oss\/\"><strong>iceplunger.com\/sv\/support<\/strong><\/a> eller via e-post till <strong>hello@iceplunger.com<\/strong>.<\/li>\n\n\n\n<li>Du f\u00e5r returinstruktioner och en f\u00f6rbetald returetikett.<\/li>\n\n\n\n<li>Skicka tillbaka varan med den etiketten.<\/li>\n<\/ol>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>5. \u00c5terbetalningar<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>\u00c5terbetalningar sker via <strong>samma betalningsmetod<\/strong> som anv\u00e4ndes vid k\u00f6pet.<\/li>\n\n\n\n<li>\u00c5terbetalning sker inom <strong>14 dagar efter att vi mottagit varan eller bevis p\u00e5 retur (det som sker f\u00f6rst)<\/strong>.<\/li>\n\n\n\n<li>Fraktkostnader fr\u00e5n den ursprungliga best\u00e4llningen \u00e5terbetalas endast om <strong>hela best\u00e4llningen<\/strong> returneras och orsaken beror p\u00e5 v\u00e5rt fel.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong>6. R\u00e4ttslig grund<\/strong><\/p>\n\n<ul class=\"wp-block-list\">\n<li>EU-kunder: Policyn f\u00f6ljer <strong>EU:s konsumentr\u00e4ttsdirektiv<\/strong> och finsk konsumentskyddslag.<\/li>\n\n\n\n<li>Norska kunder: Policyn f\u00f6ljer \u00e4ven <strong>Norska Angrerettloven<\/strong>, som ger samma 14 dagars \u00e5ngerr\u00e4tt fr\u00e5n mottagandet av varorna.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p>\ud83d\udce7 <strong>Kontakt:<\/strong> hello@iceplunger.com<br\/>\ud83c\udf10 <strong>Support &amp; Returer:<\/strong> <a href=\"https:\/\/iceplunger.com\/sv\/om-oss\/\">iceplunger.com\/sv\/support<\/a><\/p>\n\n<p>\ud83c\udfe2 <strong>F\u00f6retagsinformation:<\/strong><br\/>ICE PLUNGER \u00e4r ett bifirma till <strong>Oy Rossi Ventures Ab<\/strong><br\/>Adress: <strong>Katajasaarenkatu 6 A 4, 53900 Villmansstrand, Finland<\/strong><br\/>F\u00f6retags-ID: <strong>3533901-2<\/strong><br\/>Momsnummer: <strong>FI35339012<\/strong><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<p><strong><a href=\"https:\/\/iceplunger.com\/wp-content\/uploads\/2025\/09\/Retur-och-angerratt-SV.pdf\">Ladda ner som PDF<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Uppdaterad: 29 september 2025 Denna policy g\u00e4ller kunder i alla EU-l\u00e4nder och Norge. Den beskriver dina r\u00e4ttigheter att returnera produkter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-2941","page","type-page","status-publish","hentry"],"spectra_custom_meta":{"rank_math_internal_links_processed":["1"],"_alp_processed":["1759196410"],"ast-main-header-display":[""],"ast-hfb-above-header-display":[""],"ast-hfb-below-header-display":[""],"ast-hfb-mobile-header-display":[""],"adv-header-id-meta":[""],"footer-sml-layout":[""],"stick-header-meta":[""],"header-main-stick-meta":[""],"header-above-stick-meta":[""],"header-below-stick-meta":[""],"site-post-title":[""],"site-sidebar-layout":["default"],"site-content-layout":[""],"ast-featured-img":[""],"ast-breadcrumbs-content":[""],"theme-transparent-header-meta":[""],"ast-banner-title-visibility":[""],"ast-global-header-display":[""],"ast-site-content-layout":["default"],"site-content-style":["default"],"site-sidebar-style":["default"],"_top_nav_excluded":[""],"_cms_nav_minihome":[""],"rank_math_robots":["a:1:{i:0;s:5:\"index\";}"],"_last_translation_edit_mode":["translation-editor"],"_wpml_word_count":["433"],"_uag_css_file_name":["uag-css-2941.css"],"_uag_page_assets":["a:9:{s:3:\"css\";s:2044:\".uag-blocks-common-selector{z-index:var(--z-index-desktop) !important}@media(max-width: 976px){.uag-blocks-common-selector{z-index:var(--z-index-tablet) !important}}@media(max-width: 767px){.uag-blocks-common-selector{z-index:var(--z-index-mobile) !important}}.wp-block-uagb-advanced-heading h1,.wp-block-uagb-advanced-heading h2,.wp-block-uagb-advanced-heading h3,.wp-block-uagb-advanced-heading h4,.wp-block-uagb-advanced-heading h5,.wp-block-uagb-advanced-heading h6,.wp-block-uagb-advanced-heading p,.wp-block-uagb-advanced-heading div{word-break:break-word}.wp-block-uagb-advanced-heading .uagb-heading-text{margin:0}.wp-block-uagb-advanced-heading .uagb-desc-text{margin:0}.wp-block-uagb-advanced-heading .uagb-separator{font-size:0;border-top-style:solid;display:inline-block;margin:0 0 10px 0}.wp-block-uagb-advanced-heading .uagb-highlight{color:#f78a0c;border:0;transition:all .3s ease}.uag-highlight-toolbar{border-left:0;border-top:0;border-bottom:0;border-radius:0;border-right-color:#1e1e1e}.uag-highlight-toolbar .components-button{border-radius:0;outline:none}.uag-highlight-toolbar .components-button.is-primary{color:#fff}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading {text-align: center;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-desc-text{margin-bottom: 15px;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-highlight{font-style: normal;font-weight: Default;background: #007cba;color: #fff;-webkit-text-fill-color: #fff;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-highlight::-moz-selection{color: #fff;background: #007cba;-webkit-text-fill-color: #fff;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9.wp-block-uagb-advanced-heading .uagb-highlight::selection{color: #fff;background: #007cba;-webkit-text-fill-color: #fff;}.wp-block-uagb-advanced-heading.uagb-block-23f03ea9 .uagb-heading-text{font-size: 15px;line-height: 1.9em;letter-spacing: 1px;}\";s:2:\"js\";s:0:\"\";s:18:\"current_block_list\";a:15:{i:0;s:14:\"core\/paragraph\";i:1;s:14:\"core\/separator\";i:2;s:9:\"core\/list\";i:3;s:14:\"core\/list-item\";i:4;s:11:\"core\/search\";i:5;s:10:\"core\/group\";i:6;s:12:\"core\/heading\";i:7;s:17:\"core\/latest-posts\";i:8;s:20:\"core\/latest-comments\";i:9;s:13:\"core\/archives\";i:10;s:15:\"core\/categories\";i:11;s:10:\"core\/image\";i:12;s:21:\"uagb\/advanced-heading\";i:13;s:17:\"core\/social-links\";i:14;s:16:\"core\/social-link\";}s:8:\"uag_flag\";b:1;s:11:\"uag_version\";s:10:\"1777640190\";s:6:\"gfonts\";a:0:{}s:10:\"gfonts_url\";s:0:\"\";s:12:\"gfonts_files\";a:0:{}s:14:\"uag_faq_layout\";b:0;}"]},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"ICE PLUNGER admin","author_link":"https:\/\/iceplunger.com\/sv\/author\/iceplungeradmin\/"},"uagb_comment_info":0,"uagb_excerpt":"Uppdaterad: 29 september 2025 Denna policy g\u00e4ller kunder i alla EU-l\u00e4nder och Norge. Den beskriver dina r\u00e4ttigheter att returnera produkter [&hellip;]","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/pages\/2941","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/comments?post=2941"}],"version-history":[{"count":1,"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/pages\/2941\/revisions"}],"predecessor-version":[{"id":2942,"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/pages\/2941\/revisions\/2942"}],"wp:attachment":[{"href":"https:\/\/iceplunger.com\/sv\/wp-json\/wp\/v2\/media?parent=2941"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}